Orders are processed within 2–3 business days and typically arrive within 5–7 business  days, depending on your location.

We currently ship within the U.S., but international shipping is on the horizon—stay  tuned!

Shipping costs are determined by weight and travel distance, and automatically  calculated at checkout. 

If you're in the continental US, we offer free shipping for all orders over

Thank you for reaching out! We understand that mistakes can occur. Please send us an  email at shop@treesoapcompany.com with your order number and the correct address at  your earliest convenience. If your order has not yet shipped, we will be glad to assist with  updating it. However, if it is already in transit, we regret that we cannot divert it. Rest  assured, if the package is returned to us as undeliverable, we will contact you to arrange  for reshipping, although additional shipping fees may apply. We appreciate your  understanding and are here to support you!